Refund policy

Return & Refund Policy

We want you to be satisfied with your purchase. If you are not completely happy, you may request a return within 14 days of receiving your order.

Return Eligibility

To qualify for a return:

  • The item must be unused, in original packaging, and in resalable condition.

  • Proof of purchase is required.

  • For hygiene and safety reasons, products that have been used or opened may not be eligible for return unless faulty.

Non-Returnable Items

  • Used products

  • Opened accessories or consumables

  • Items damaged due to misuse or improper handling

Faulty or Damaged Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos and order details.

Refund Process

Once your return is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.

Important Notice

JetInject products are consumer technology devices. Customers are responsible for proper and safe use according to provided instructions.

For return requests, contact: support@jetinject.com